How Meela supports clients

At Meela, our mission is to make therapy more accessible, more transparent, and more human. We know that when clients feel safe and supported, they’re more likely to engage, stay in therapy, and build the long-term relationships that make your work possible.

1. Matching Guarantee

We know fit is everything. If a client doesn’t feel their first match is right, we offer a Matching Guarantee: we’ll re-match them with another therapist and cover the cost of their next session. This reduces drop-out rates and ensures that clients coming to you are motivated and ready to engage.

2. Price Guarantee

Transparency builds trust. Clients know that what they see on Meela is the same as your public price, no hidden fees, no surprises. This makes them more comfortable starting therapy and helps you attract clients who are confident in their decision.

3. Calls With Meela

Many clients need a little extra reassurance before starting therapy. That’s why we offer calls with our team (a real human) to answer questions, talk through matches, and provide support before they meet a therapist. This means clients arrive more confident, more informed, and more ready to engage.

4. Give-back Program

Not everyone has the financial means to access private therapy, even though they may need it most. Every month, Meela invests part of our revenue to cover therapy for underrepresented groups such as single parents, refugees, and people recently released from prison.

This ensures therapy reaches beyond the privileged few and helps you be part of meaningful change.

5. Friskvårds Petition

We’re working to open even more doors for therapy. In Sweden, therapy is currently not included under the Friskvårdsbidrag (employee wellness benefit). We believe therapy is wellness – so we’ve launched a petition to change that. This advocacy helps raise awareness and ultimately creates more opportunities for clients to start therapy with you.

Why this matters for you

By offering this support, we help clients feel reassured, protected, and motivated to start therapy – and to stay with it. That means fewer no-shows, fewer drop-outs, and more engaged, committed clients for you.

Together, we’re not just building matches. We’re building trust in therapy itself. Moving toward personalised, democratised mental health care for more.