Meela’s matching guarantee

We know it’s hard to start over. And that’s why we’ll help you find a new match if your first therapist doesn’t meet your criteria. What’s more, we’ll cover the cost of the first therapy session with your new therapist. Read the conditions →

How to use the guarantee.

Follow the steps to benefit from the Meela’s matching guarantee.

Answer the form.

After your first visit, we have sent you a short questionnaire by email and SMS. This is your chance to tell us about your experience – we’re listening carefully.

Tell us why you are not satisfied.

It is important to let us know if you are not satisfied with your match. The form asks questions about your experience and whether you plan to continue with the therapist.

Choose a new therapist.

Once we have your answers, we will contact you to help you find a new therapist. Once you’ve made your choice, we’ll take care of the cost of the first therapy session, to make it a little easier to start again.

FAQ

“Finding a therapist I really clicked with, helped me understand and break my negative thought patterns – it changed my life.”
Mariah , 32 years old, Stockholm

Some of our therapists.

Jenny

Psychotherapist

Behnaz

Psychotherapist

Adriano

Psychotherapist

Eva

Psychotherapist

Anna

Psychotherapist

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For therapists

Meela is not an emergency service. Meela helps people with mild to moderate mental illness. If you are in urgent need of help, call 112.